Ajax StarterKit with hub, door contact, motion detector and key fob

Does Ajax work without a subscription? What is free and what costs extra

Costs

Yes, an Ajax alarm system works entirely without a subscription. You operate and manage everything in the free Ajax app, and push notifications in the event of an alarm are also free. Two things optionally cost extra: an M2M SIM card for mobile back-up and an alarm receiving centre subscription for professional response. Both are choices, not obligations. Below you can read exactly what is free and what may be added.

Included

This is free, with no subscription

The Ajax app

Operate and manage your system on iOS and Android, with no subscription costs.

Push notifications

Notifications for an alarm or event arrive free of charge via the app.

Photo verification

You can view photos from MotionCam detectors in the event of an alarm for free in the app (Hub 2 and higher).

Automations

Scenarios, user management and settings are all included in the free app.

Optional 1

SIM card for mobile back-up

Your Ajax hub runs on your fixed internet connection (network cable or Wi-Fi). If you want the system to keep working when that internet connection fails, you add a SIM card for mobile back-up. This is the only recurring cost, and only if you want that back-up. You have two options.

M2M-simkaartAjax Sim
ConnectionRoaming M2M, automatic provider selection across EuropeAjax's own data SIM, fixed in the hub
TypeData, or data and voice (the hub can make calls)Data only, no SMS
Price per year€ 42,00 (data) or €54 (data and voice)€ 84,00
One-off registration€9,95€9,95
ActivationSelf-service; roaming selects the provider automaticallyBy Secures via Ajax PRO

Please note prices are indicative. Without mobile back-up, your system simply works via the internet; a SIM card is then not needed.

Optional 2

Alarm receiving centre for 24/7 response

By default, alarm notifications reach you in the app. If you want a professional alarm receiving centre to monitor your system day and night and take action, you take out a separate alarm receiving centre subscription (ARC) for that. This is also optional. If you bought your system from Secures, you get the first 6 months free with an annual subscription.

Recommendation

Do you need these extras?

For many homes, free use with push notifications is sufficient. Choose an M2M SIM card if your security must not fail during an internet outage. Choose an alarm receiving centre if you want someone to always respond, even when you cannot react yourself. If you are unsure, we are happy to advise you.

Frequently asked questions

Ajax and subscriptions

Does Ajax work without a subscription?
Yes. The Ajax app is free and works without a subscription. You operate, manage and receive notifications with no fixed costs.
What does the Ajax app cost?
Nothing. The app for iOS and Android is free, including push notifications, user management and automations.
Is an M2M SIM card mandatory?
No. You only need a SIM card for mobile back-up in addition to your internet connection. Without a SIM card, the hub works perfectly well via the network cable or Wi-Fi.
What does mobile back-up cost?
You choose between two SIM cards. The M2M SIM card costs an indicative 42 euros per year for data (or 54 euros for data and voice); the Ajax Sim costs 84 euros per year, data only. Both have a one-off registration fee of 9,95 euros.
What is an alarm receiving centre and do I need one?
An alarm receiving centre responds to your alarms 24 hours a day and takes action. This is optional; by default, notifications arrive in your own app.
Is photo verification free?
Yes. You can view photos from MotionCam motion detectors in the app free of charge. For this you do need at least a Hub 2.
Getting started

Put together your own Ajax system

Secures is an Ajax PRO partner. We advise you on the right hub and options, and deliver quickly from stock. Start with a kit or put together your own system.

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