Ajax alarm system FAQ: hub, KeyPad Plus, DoorProtect, SpaceControl and MotionCam in black

Ajax alarm system FAQ: frequently asked questions about daily use

Frequently asked questions You have an Ajax alarm system, or you are about to get one, and you want to know how it works in daily use. This page contains the questions we receive most often as an Ajax partner about arming, alarms, expanding, maintenance and moving house. The answers have been checked against the manuals of […]

Ajax FireProtect 2 smoke detector on the living room ceiling with a notification in the Ajax app on the phone

Smoke detectors with alerts on your phone: the Ajax FireProtect 2 explained

Fire detection A smoke detector that only beeps is of no use if you are not at home. The Ajax FireProtect 2 detects smoke, heat and carbon monoxide, sounds the alarm on the spot with an 85 dB siren and sends a notification straight to your phone via your Ajax hub. If one detector goes off, they all sound the alarm. In this article […]

Ajax Hub 2, Superior Hub G3, Hub Hybrid and EN54 Fire Hub side by side at actual size

Comparing Ajax hubs: the situation in 2026

The hub is the heart of your Ajax alarm system: it connects all your detectors, reports alarms and keeps in contact with the app and the alarm receiving centre. Ajax has several hubs, from a compact entry-level model to a top model for large premises. Below, you can compare them quickly and choose the hub that suits your situation. Quick choice […]

Ajax MotionProtect pet-friendly motion detector

Alarm system and pets: how to prevent false alarms

Pets An alarm system and pets go together well. Pet-friendly motion detectors are designed to ignore a cat or dog in most cases, and with photo verification you can see straight away whether an alert was caused by your pet or by something else. You can never rule out false alarms completely: good placement and the right […]

Secures fitter mounting an Ajax detector next to a window frame

Install Ajax yourself or have it installed?

Installation An Ajax system is wireless, so you can easily install it yourself, without any chasing or breaking up of walls. You mount the detectors and enrol them via the app. If you would rather have it done for you, or you need advice and a neat handover, our VEB-approved installers will fit and configure it for you. The choice […]

Ajax Hub 2 and Dahua AirShield Hub 2 side by side

Dahua AirShield vs Ajax: the differences and which to choose

Comparison Dahua AirShield and Ajax Systems are both full wireless alarm systems, and we sell and install both. Ajax has been the benchmark in the Netherlands for years, with a huge range and an excellent app. AirShield is Dahua's newer challenger and, frankly, it has pleasantly surprised us: you get a remarkable amount of system for your […]

Ajax starter kits compared: StarterKit with four components in black and Basiskit with eight components in white, both on the same Ajax Hub

Which Ajax starter kit suits you? StarterKit and Basiskit compared

Ajax starter kits An Ajax kit is an affordable bundle of a hub with a set of detectors and controls, ready to use and without any chasing or breaking up of walls. The StarterKit is compact and ideal for getting started; the Basic kit covers an entire home with more detectors, a siren and a keypad. The Cam variants add photo verification and the Plus variants […]

Ajax StarterKit with hub, door contact, motion detector and key fob

Does Ajax work without a subscription? What is free and what costs extra

Costs Yes, an Ajax alarm system works entirely without a subscription. You operate and manage everything in the free Ajax app, and push notifications in the event of an alarm are free too. Two things may incur optional extra costs: an M2M SIM card for mobile back-up and an alarm receiving centre subscription for professional follow-up. Both are choices, not obligations. Below you can read exactly what is free […]

Ajax hubs compared: Hub, Hub 2, Hub 2 Plus and Hub BP side by side at the same scale

Which Ajax hub suits you? Hub, Hub 2, Hub 2 Plus and Hub BP compared

Ajax hubs The hub is the heart of your Ajax alarm system: all detectors, sirens and controls communicate with it. Ajax has four wireless hubs for homes and businesses: the Hub, the Hub 2, the Hub 2 Plus and the Hub BP. They differ mainly in three respects: photo verification, the number of communication channels and the power supply. Below you can see them […]

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