Ajax Hub (4G)

Retail price€ 387,60Fixed low price€ 239,95

Ajax Hub (4G) is the wireless alarm panel with Ethernet and a 4G (LTE) mobile back-up, the recommended entry-level model for new installations.

ConnectionEthernet + 4G/2G (1 micro SIM)Mobile backup over 4G (LTE)
MotionCamNoNo photo verification; choose the Hub 2 (4G) for this
System typeWireless (Jeweller)
OperationFree Ajax app (iOS and Android), no subscription
CapacityUp to 100 devices, 50 users, 9 groups
(2 customer reviews)

Warranty: 2 Years

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Authorised Ajax partner

Alarm panel

Ajax Hub (4G): the smart core of your security system with LTE backup

The Hub (4G) is the control panel of your Ajax system. It monitors all your detectors via the encrypted Jeweller radio and, in the event of an alarm, alerts both you and the alarm receiving centre within a few milliseconds.

The Hub (4G) connects via a wired internet connection (Ethernet) and has a mobile SIM card as backup. The mobile channel works on 4G (LTE), with 2G (GSM) as a fallback. You set it up in the free Ajax app; you pair detectors with a single tap. The system is protected at software level and switches frequency automatically in the event of jamming. Because 2G is being phased out, the LTE connection of this model is more future-proof than the 2G-only Hub (2G), which makes it the recommended entry-level model.

Features

Why the Ajax Hub

Jeweller radio

Encrypted two-way radio with dynamic key. Range of up to 2000 m in open terrain and automatic frequency hopping in case of jamming.

Ethernet plus 4G

Two communication channels: a wired internet connection and a SIM card that works on 4G (LTE), with 2G (GSM) as a fallback.

No subscription

Control and configuration via the free Ajax app. You only need a SIM card for the mobile backup.

Backup during a power failure

Built-in 3 Ah Li-ion battery keeps the system running for up to 15 hours if the power fails.

Quick to install

With the SmartBracket mount, the Hub is up on the wall in a few minutes. You add detectors with one click in the app.

Up to 100 devices

Manages up to 100 Ajax detectors, 50 users and 9 security groups. Please note: this Hub does not support MotionCam photo verification.

In focus

The Hub (4G) at a glance

The panel from the front, side and back, plus an impression of the installation with the SmartBracket mount.

Installation

Self-installation

The Hub (4G) is intended for indoor installation. Mount it using the supplied SmartBracket mount, connect the mains power supply and the network cable, and insert a micro SIM card if you want mobile back-up. Then you pair the Hub in the free Ajax app (iOS and Android) and add detectors with one click. Mounting materials are included in the box.

Software

Free Ajax software

Operate and manage your system on any device, without a subscription.

Ajax Security System

The free app for your smartphone: control your system on the go, receive notifications and alarms immediately and watch live footage from your cameras.

Download on theApp StoreGet it onGoogle Play

Ajax Desktop

Manage your entire system from your computer: view all your cameras in one customisable video wall, receive real-time notifications and arm or disarm with a single click.

Download forWindowsDownload formacOS

Ajax TV

View the footage from your security cameras on an Android TV screen and keep your home or business in continuous view on the big screen.

More infoAjax TV

Ajax Media Player

Play back videos that you have saved from your Ajax cameras and use a digital signature to check that the footage has not been tampered with.

More infoAjax Media Player
Specifications

Technical specifications

Capacity
Wireless Ajax devicesUp to 100 (of which max. 10 sirens and 1 range extender)
IP cameras or recordersUp to 10 (Dahua, Hikvision, Safire, EZVIZ, Uniview, with RTSP)
UsersUp to 50
Security groupsUp to 9
Automation scenariosUp to 5
Photo verification (MotionCam)Not supported
Wireless communication
TechnologyJeweller, two-way with block encryption and a dynamic key
Frequency band868.0-868.6 MHz (depending on region)
Transmit power (ERP)Up to 20 mW
Radio rangeUp to 2000 m in open space
Anti-jammingAutomatic frequency change (frequency hopping)
Communication channels
Ethernet1x RJ45 (8P8C), up to 100 Mbps
Mobile1x micro SIM card, 4G (LTE) with 2G fallback, GSM 850/900/1800/1900 MHz
Power supply
Main power supply110-240 V AC, 50/60 Hz, up to 10 W
Backup batteryBuilt-in Li-ion 3 Ah, up to 15 hours offline
Housing
MountingSmartBracket mounting plate, indoor use only
Dimensions163 x 163 x 36 mm
Weight360 g
Operating temperature-10 to +40 °C
HumidityUp to 75%
ColourWhite or black
Downloads

Manual and compatibility

Ajax manual

The official user manual from Ajax Systems.

Compatibility per hub (PDF)

Overview of which Ajax devices are supported by each type of hub.

Buying guide

Which Ajax Hub suits you?

Compact and wireless, keenly priced

The Hub (2G) is the affordable entry-level option without photo verification, for a small, fully wireless system.

Small home, strong back-up

Without photo verification but with LTE back-up? Choose the Hub (4G) (this page).

You want photos on an alarm

From the Hub 2 (4G) onwards you get photo verification with MotionCam. The logical choice for most homes.

Large or complex premises

The Hub 2 Plus (4G) adds Wi-Fi as an extra channel, for maximum redundancy.

No mains power or cabling

The Hub BP (4G) runs entirely on battery and communicates via 4G.

Wired system (Fibra)

The Hub Hybrid (4G) combines wired Ajax Fibra with wireless Jeweller, for professional installations.

Compare

The Ajax hubs compared

The difference between the hubs lies mainly in the connection (Ethernet, wifi, 2G or 4G), photo verification with MotionCam, the capacity and the system type (wireless only or hybrid with wiring).

ModelConnectionWi-FiMotionCamSystem typeSuitable for
Hub (2G)Ethernet + 2G (1 SIM)NoNoWirelessEntry level, small system without photo verification
Hub (4G) this modelEthernet + 2G/4G (1 SIM)NoNoWirelessSmall system with strong mobile back-up (LTE)
Hub 2 (2G)Ethernet + 2G (2 SIM)NoYesWirelessMedium-sized, with photo verification
Hub 2 (4G)Ethernet + 2G/3G/4G (2 SIM)NoYesWirelessMedium-sized, photo verification plus LTE back-up
Hub 2 Plus (4G)Ethernet + Wi-Fi + 4G (2 SIM)YesYesWirelessLarge or complex, maximum redundancy
Hub BP (4G)4G only, no network cable (2 SIM)NoYesWirelessLocations without mains power or cabling, runs on battery
Hub Hybrid (4G)Ethernet + 4G (2 SIM)NoYesHybrid (wired + wireless)Professional, (partly) wired Fibra systems

MotionCam stands for photo verification: in the event of an alarm, the system sends photos along, so you can see immediately whether something is really wrong. Only the Hub 2 models and newer support this.

Questions

Frequently asked questions about the Ajax hubs

What is the difference between the Hub and the Hub 2?

The Hub 2 adds two things compared with the original Hub (2G and 4G): photo verification with MotionCam and a second SIM card. The original Hub does not support MotionCam. If you need photos with an alarm, choose at least a Hub 2 (4G).

What is the difference between the Hub 2 and the Hub 2 Plus?

The Hub 2 Plus adds Wi-Fi as a fourth communication channel (in addition to Ethernet and two SIM cards) and has a higher capacity. This makes it suitable for large or complex installations. For an average home, the Hub 2 (4G) is more than sufficient.

Which hubs support photo verification (MotionCam)?

MotionCam photo verification works on the Hub 2, Hub 2 Plus, Hub Hybrid and Hub BP. The original Hub (2G) and Hub (4G) do not support it.

2G is being phased out. Will my 2G hub still work?

Yes. Via the network cable (Ethernet), a 2G hub keeps working fully; only the 2G mobile back-up ceases to work once the 2G network is switched off. For new installations we recommend a 4G model, such as the Hub (4G) or Hub 2 (4G).

Do I need a subscription?

No. The Ajax app is free and requires no subscription. You only need an M2M SIM card if you want to use the mobile back-up (2G or 4G) alongside your internet connection.

What is the Hub Hybrid?

The Hub Hybrid is the only Ajax hub that combines wired Ajax Fibra with wireless Jeweller devices. With it you build a hybrid system, useful for professional or (partly) cabled installations and for thick walls of steel or concrete.

Scope of delivery

In the box

Ajax Hub (4G)

The panel itself.

SmartBracket mounting plate

Mounting panel for wall mounting.

Power and network cable

Mains power cable and an Ethernet cable.

Installation kit

Screws and wall plugs for mounting.

Quick start guide

Quick start guide to get started quickly.

Additional information

Application

Indoor

Documentation for this product

The manufacturer's official documents for this model. They open in a new tab.

ManualAjax manualCompatibility listCompatibility per hub (PDF)

App for your phone

With the Ajax app you control the system, see the status of each component and receive notifications. Free, for iPhone and Android.

Download on theApp StoreGet it onGoogle Play

Ajax software and manuals

Ajax PRO Desktop is the management software for installers. The manual for each component is available in the support centre.

Download forWindows and MacFind manualAjax Support Centre

2 reviews for Ajax Hub (4G)

  1. john blondeau (verified owner) –

    works perfectly and is still easy for a layperson to install

  2. André Oremus (verified owner) –

    Easy setup

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