This translation is provided for information only. The Dutch text is legally binding.
Privacy statement and disclaimer
Here you can read which data Secures processes about you, why we do so, with whom we share it and how long we keep it. And which rights you have.
How we handle your data
Secures only processes the data needed to handle your order, your question or your subscription properly. We never sell your data. For marketing cookies we first ask for your permission, and you can unsubscribe from our newsletter at any time.
What we process
Your name, address, email address, telephone number, orders, payment status and whatever you ask or send us yourself.
Why
To deliver, to invoice, to help you with a return or fault, to secure the site and, only with your consent, for marketing.
How long
No longer than necessary. We keep invoices and orders for seven years, because the law requires it.
Your rights
You may view your data, have it corrected or deleted, and object to its processing. This is how it works.
Responsible for your data
Secures is a trading name of YTEE B.V. We are responsible for the processing of your personal data as described in this privacy statement.
| Company | YTEE B.V., trading as Secures |
| Address | De Trompet 1540, 1967 DB Heemskerk, the Netherlands |
| Chamber of Commerce number | 34228199 |
| [email protected] | |
| Telephone | +31 (0)251 770 020 |
| Privacy contact person | Peter Meijer |
Which data we use, and for what
For each purpose you can see which data we use and on which ground under the GDPR this is done.
| Ordering and delivery | Name, address, email address, telephone number, company name and VAT number if you order as a business, your order and the payment status.Legal basis: performance of the contract. |
| Customer account | Your login details, addresses and order history, so that you can view your orders and subscriptions yourself.Legal basis: performance of the contract. |
| Returns, warranty and faults | Your order, the products, your description of the problem, possibly your telephone number and the photos you send with it.Legal basis: performance of the contract and legal obligation (right of withdrawal and warranty). |
| Customer service | What you email us, call us about or send via a form or the chat, plus your contact details.Legal basis: performance of the contract or legitimate interest (answering your question). |
| SIM card subscriptions | The number of your SIM card (ICCID), your subscription and the payments for it.Legal basis: performance of the contract. |
| Administration | Invoices and the data they contain.Legal basis: legal obligation (tax retention requirement). |
| Security and fraud | Your IP address, browser data and login attempts, to detect misuse, spam and break-in attempts.Legal basis: legitimate interest (a secure web shop). |
| Search help and AI assistant | What you type into the search assistant or the chat window, without identifiable personal data. Read more.Legal basis: legitimate interest (a good and proper service). |
| Reviews | Your name, email address and the products you bought, to ask you for a review through WebwinkelKeur.Legal basis: legitimate interest (honest customer reviews). |
| Newsletter | Your name and email address, and whether you open our emails.Legal basis: consent, or, for customers, our legitimate interest in emailing you about similar products. You can unsubscribe at any time via the link at the bottom of every email. |
| Statistics and advertising | How you use the site and whether an advertisement led to an order. Read more about cookies.Legal basis: consent via the cookie notice. |
We do not make decisions about you that are taken solely by a computer and that have significant consequences for you. We also do not create a profile of you without your consent.
Who we share data with
We share data only with parties we need for our services. Where they process data on our behalf, we have made agreements about this. Parties such as Mollie, PostNL and WebwinkelKeur are also partly responsible themselves; in that case their own privacy statement also applies.
| Webshop, hosting and email | |
| YTEE B.V. | Our web shop runs on WooCommerce, on servers that YTEE B.V. manages itself. Backups are made regularly. |
| Cloudflare | All traffic to our site runs through Cloudflare, which makes the site faster and more secure. Cloudflare sees your IP address in the process. We also use Cloudflare Turnstile to keep out bots, Cloudflare's visitor statistics without cookies, and Cloudflare Zaraz to load measurement and advertising services only after you have given your consent. |
| Microsoft 365 | For our email traffic, including the emails about your order. We also check which emails are not delivered, so that we can correct an incorrect email address. |
| At checkout you can have your address completed automatically. What you type in the address field is sent to Google Maps for this purpose. | |
| Payment and administration | |
| Mollie | Processes the online payments. Mollie receives your name, address and payment details. If you choose to pay later or pay in instalments, that party (for example Klarna, Riverty or in3) also receives your data, under its own terms. |
| Exact Online | Our bookkeeping. Exact receives your name, address and the details of your order, in order to process the invoice. |
| European Commission (VIES) | If you order as a business with a VAT number from another EU country, we check that number in the VAT register of the European Commission. |
| Delivery and subscriptions | |
| PostNL | Delivers your parcel. PostNL receives your name, address and email address, so that they can deliver your parcel and inform you about the delivery. |
| A1 Digital | Supplier of our M2M SIM cards. With a SIM card subscription, we register the number of your SIM card with A1 Digital in order to activate it. |
| Contact, reviews and newsletter | |
| WebwinkelKeur | Collects our reviews. After a completed order, we send your name, email address and the products you bought to WebwinkelKeur, which then asks you for a review. Read how this works. |
| Omnisend | Sends our newsletter. Omnisend uses your name and email address only for our emails, and measures whether an email is opened. You can unsubscribe via the link at the bottom of every email. |
| Akismet | Checks reviews and comments on the site for spam. For this, the text, your name, your email address and your IP address are sent to Akismet. |
| Limit Login Attempts | Protects the login page. When you try to log in, your IP address is checked against a list of known attackers. |
| Search help and AI assistant | |
| Cloudflare | The search help and the assistant run on Cloudflare. The database is located in Western Europe. |
| Anthropic | Drafts the answers. Anthropic receives your question without identifiable personal data and may not use it to train its models. |
| Sales channels | |
| Marktplaats | If you buy a product from us via Marktplaats, we receive your order and contact details in order to process the order. |
Some of these parties also process data outside the European Economic Area, for example in the United States. This is done on the basis of the standard contractual clauses of the European Commission or the EU-US Data Privacy Framework. In addition, we may be legally required to share data with the government, for example in a tax or criminal investigation.
The search assistant and the AI assistant
On secures.nl you can search in plain language and put questions to an automated assistant. You are not talking to a member of staff there, and the answers may contain errors.
Personal data is removed. If our system recognises an email address, telephone number, bank account number, order number, address, postcode or a name by which you introduce yourself in your message, it is replaced before your message is stored or sent. This is a safety net and not a guarantee. Therefore do not type data that you do not want to share, and for a question about an order, use the contact form or call us instead.
Not linked to you. We do not store an IP address with a conversation. A conversation is given a random number that disappears as soon as you close the tab, and it is not linked to an account or an order. As a result, we also cannot look up a conversation if you ask for access to it or for it to be erased.
How long. We keep a conversation with the assistant for thirty days and search queries for ninety days. During that time we read them back to see where the answers can be improved. After that they are deleted automatically.
Preventing misuse. We count how many requests per minute arrive from the same IP address. For this we briefly store an encrypted fingerprint of the IP address. Cloudflare Turnstile checks that you are not an automated program.
Cookies and similar technologies
On your first visit we ask which cookies you allow. We only ever place the necessary cookies; for the rest, the decision is yours.
| Necessary | For your shopping basket, checkout, logging in, security and remembering your cookie choice. Without these cookies, the web shop does not work. |
| Preferences | Remembered settings, so that the site works the way you used it previously. Only with your consent. |
| Statistics | Show us how visitors use the site, so that we can improve it. Only with your permission. Cloudflare's visitor statistics work without cookies. |
| Marketing | Measuring whether an advertisement, for example from Google or OpenAI, led to an order, and making advertisements more relevant. Only with your consent. |
The services of third parties on our site can also place cookies, such as the review block of WebwinkelKeur and the sign-up forms of Omnisend. Please also read their privacy statements.
How long we keep data
| Orders and invoices | Seven years, because of the statutory tax retention obligation. |
| Customer account | For as long as your account exists. If you ask us to delete your account, we will do so. The invoices will then be kept for seven years. |
| Returns, warranty and faults | For as long as is needed for handling and the warranty. Photos that you send with your report are deleted twelve months after your report has been closed. |
| AI assistant and search help | Conversations thirty days, search queries ninety days. |
| Newsletter | Until you unsubscribe. |
| Server logs | About ten days. These contain, among other things, IP addresses, for security and for resolving faults. |
How we protect your data
We take appropriate technical and organisational measures against loss and misuse of your data. The site uses an encrypted connection (https), administrator accounts are protected with two-step verification, and we make regular backups. Only employees who need your data for their work can access it. Employees and the parties we engage are bound by a duty of confidentiality.
What you can request
Under the GDPR you have rights regarding the data we process about you. Send your request to [email protected]. We will respond within one month.
Access
You will receive an overview of the data we hold about you and the parties with which we share it.
Rectification
If anything is incorrect, we will correct it. You can also change much of your data yourself in your account.
Erasure
You can ask us to erase your data. Anything we are legally required to keep, such as invoices, is retained for as long as required.
Restriction
You can ask us to temporarily suspend the processing of your data, for example while we assess a request.
Transfer
You will receive your data in a common file format, so that you can take it to another party.
Objection and consent
You can object to processing based on legitimate interest, and you can withdraw any consent you have given at any time.
To prevent misuse, we only send data to the email address we already have for you. If you want to receive it at a different address or by post, we will ask you to identify yourself. If you disagree with how we handle your data, you can lodge a complaint with the Autoriteit Persoonsgegevens (the Dutch Data Protection Authority). We would of course prefer to hear from you first.
If this statement changes
We will amend this privacy policy if our services or the law change. The latest version is always on this page. If a change affects data we already hold about you, we will let you know by email.
This version applies from 13 oktober 2026 and replaces the version of 6 oktober 2026.
Disclaimer for secures.nl
YTEE B.V., trading as Secures (KvK 34228199), hereinafter Secures, gives you access to secures.nl and publishes texts, images and other materials here for information. Secures may change the content or remove parts at any time, without letting you know.
The information on secures.nl is non-binding and is not a specific offer to enter into an agreement.
Limited liability
Secures does its best to update and supplement the content of secures.nl as often as possible. Even so, the content may be incomplete or incorrect. The materials on secures.nl are provided without warranty or claim to accuracy, and may change at any time without Secures notifying you in advance.
Prices on secures.nl are subject to typing and programming errors. Secures accepts no liability for the consequences of such errors, and no agreement is formed on the basis of such errors.
Secures cannot accept liability for links to websites or services of others.
Copyright
All intellectual property rights in these materials belong to Secures. Copying, distributing and any other use of these materials is not permitted without the written consent of Secures, except to the extent that mandatory law provides otherwise (such as the right to quote), or unless stated otherwise for a specific item of material.
It is not permitted to include pages or individual parts of secures.nl (such as images, videos or interactive applications) in a frame or via an inline link in another web page, if this could cause confusion about the origin of the material.
Other
This disclaimer may change from time to time.
